One operating model
for work that never stops
One operating model
for work that never stops
One operating model
for work that never stops
Built in practice. Not in theory.
Built in practice. Not in theory.
About
What We Do
OTC puts a structure in place for how work, commitments, and execution are handled.
The focus is not on motivation, productivity techniques, or one-off improvements. Tools alone don’t change the structure underneath the work.
The aim is a way work is handled that remains stable across people, across volume, and across pressure.
Background
How We Got Here
OTC has worked inside Fortune 500 companies and global organizations since 2001.
We started by implementing the Operating Model at the individual level. The Time/Power Management Workshop® still does exactly that. It brings structure inside each person's own work.
Over time, many of the people who worked with OTC became Directors and VPs, leading teams, business units, and organizations.
Their responsibility extended beyond individual work to how work was handled between people.
At that point, it wasn't enough for the Operating Model to exist only inside each person's own work. Teams also needed shared rules for how work moved between people. The same was true across teams and business units.
That is why OTC's work today also includes Team-Led Installation and Organizational Installation.
That is why OTC's work today also includes
Team-Led Installation and Organizational Installation.
Team
All OTC engagements are led directly by our senior team.
Wolfgang Reck
Founder & Principal Consultant
Portimao, Portugal
Wolfgang is the founder of OTC International and the architect of the OTC Operating Model. For more than 25 years, he has worked with organizations operating under sustained volumes of work, developing and establishing structures designed to keep execution governable when demands compete and natural stopping points disappear.
He has worked with major international organizations across Europe, North America, Asia, Australia, the Middle East, and South Africa, including technology companies, professional services firms, and public-sector organizations.
At OTC, Wolfgang leads the development of the Operating Model across organizational, team-led, and individual operating environments.
Marie-Jose Kaasenbrood
Partner, North America
Carlsbad, CA, USA
Marie-Jose draws on extensive senior executive experience, having served in VP and CEO roles within global organizations.
Her experience spans leadership, organizational execution, and complex international operations. She brings an executive perspective to how operating structures affect the way work is actually executed across individuals, teams, and organizations.
At OTC, Marie-Jose leads the work in North America and has installed the OTC Operating Model at both the individual and organizational levels.
Markus Schwertel
Senior Consultant
Berlin, Germany
Markus has over two decades of global leadership experience in large-scale program execution, public policy, and organizational transformation across corporate, government, and non-profit sectors.
Having led cross-functional initiatives for multinational technology companies including HP and Cisco across Europe, Asia-Pacific, the Middle East, and Africa, he has designed and institutionalized operating structures that enable complex, distributed teams to execute reliably. His experience includes managing large-scale digital equity programs and serving as Head of Staff in the German Bundestag.
At OTC, Markus complements the OTC Operating Model with firsthand experience of how operating structures become embedded in the daily execution of complex, international teams, alongside an academic background in public-private partnerships.
Frank Kuijpers
Senior Consultant
Emmen, Netherlands
Frank has over 30 years of international IT sales experience, including CxO-level engagements. Since 2007, he has worked with the principles of OTC and developed a strong understanding of the challenges organizations face as they grow in size and complexity.
His career includes work with leading service providers such as Deutsche Telekom, KPN, and Orange, as well as major customers including Shell, BP, JYSK, and Profi Romania. Working across sales, project management, and service delivery, he has seen firsthand how historically grown operating models can create misalignment and fragmentation, resulting in delays, inefficiencies, and unnecessary costs.
At OTC, Frank contributes a practical commercial perspective to the OTC Operating Model, helping organizations understand its business value and how it can strengthen the way work is executed.
Andreas Crumfinger
Senior Consultant
Frankfurt, Germany
Andreas has extensive international experience in teamwork, leadership, and management development across multinational organizations and diverse operating environments.
His experience spans the chemical, oil and gas, mining, IT, construction, and pharmaceutical sectors, from organizations with fewer than 300 employees to major international projects involving thousands of people. Across these environments, he has worked with teams and leaders where cooperation, communication, structure, integrity, and leadership are critical to delivering results.
At OTC, Andreas complements the OTC Operating Model with extensive experience of how operating structures, teams, and leadership interact within complex organizational environments.
Team
All OTC engagements are led directly by our senior team.
Wolfgang Reck
Founder & Principal Consultant
Portimao, Portugal
Wolfgang is the founder of OTC International and the architect of the OTC Operating Model. For more than 25 years, he has worked with organizations operating under sustained volumes of work, developing and establishing structures designed to keep execution governable when demands compete and natural stopping points disappear.
He has worked with major international organizations across Europe, North America, Asia, Australia, the Middle East, and South Africa, including technology companies, professional services firms, and public-sector organizations.
At OTC, Wolfgang leads the development of the Operating Model across organizational, team-led, and individual operating environments.
Marie-Jose Kaasenbrood
Partner, North America
Carlsbad, CA, USA
Marie-Jose draws on extensive senior executive experience, having served in VP and CEO roles within global organizations.
Her experience spans leadership, organizational execution, and complex international operations. She brings an executive perspective to how operating structures affect the way work is actually executed across individuals, teams, and organizations.
At OTC, Marie-Jose leads the work in North America and has installed the OTC Operating Model at both the individual and organizational levels.
Markus Schwertel
Senior Consultant
Berlin, Germany
Markus has over two decades of global leadership experience in large-scale program execution, public policy, and organizational transformation across corporate, government, and non-profit sectors.
Having led cross-functional initiatives for multinational technology companies including HP and Cisco across Europe, Asia-Pacific, the Middle East, and Africa, he has designed and institutionalized operating structures that enable complex, distributed teams to execute reliably. His experience includes managing large-scale digital equity programs and serving as Head of Staff in the German Bundestag.
At OTC, Markus complements the OTC Operating Model with firsthand experience of how operating structures become embedded in the daily execution of complex, international teams, alongside an academic background in public-private partnerships.
Frank Kuijpers
Senior Consultant
Emmen, Netherlands
Frank has over 30 years of international IT sales experience, including CxO-level engagements. Since 2007, he has worked with the principles of OTC and developed a strong understanding of the challenges organizations face as they grow in size and complexity.
His career includes work with leading service providers such as Deutsche Telekom, KPN, and Orange, as well as major customers including Shell, BP, JYSK, and Profi Romania. Working across sales, project management, and service delivery, he has seen firsthand how historically grown operating models can create misalignment and fragmentation, resulting in delays, inefficiencies, and unnecessary costs.
At OTC, Frank contributes a practical commercial perspective to the OTC Operating Model, helping organizations understand its business value and how it can strengthen the way work is executed.
Andreas Crumfinger
Senior Consultant
Frankfurt, Germany
Andreas has extensive international experience in teamwork, leadership, and management development across multinational organizations and diverse operating environments.
His experience spans the chemical, oil and gas, mining, IT, construction, and pharmaceutical sectors, from organizations with fewer than 300 employees to major international projects involving thousands of people. Across these environments, he has worked with teams and leaders where cooperation, communication, structure, integrity, and leadership are critical to delivering results.
At OTC, Andreas complements the OTC Operating Model with extensive experience of how operating structures, teams, and leadership interact within complex organizational environments.
OTC International
Operating Model for
High-Volume Work Environments
OTC International
Operating Model for
High-Volume Work Environments
OTC International
Operating Model for
High-Volume Work Environments